ABOUT

 
OUR BIO:
 
Prime Interlock was established in 2012.  We have  enjoyed 6 solid seasons of serving the Ottawa area and are looking forward to doing it even better in 2018!

So what's changed?

Our comittment to being a true outdoor living professional company has been leading us to evolve and improve every area in which we operate. Our years of experience, knowledge of the-lay-of-the-land and current market conditions allows us to streamline processes, avoid bottlenecks and get the best quality materials  and people for your project. You do not need to hire an army of designated professionals (ie designers, architects, surveyors, general contractors, etc) or break the bank to get the quality project you want.

We can do all of this fast and with precision to save you time and money.  We speacialize! Plus, we are your one point of contact.

Prime Interlock has made it its mission to excel in the following areas:

  • Acurate understanding of client requirements & proposal delivery
  • Design services
  • Proper management of resources
  • Harmonious relations with partners, neighbors and stakeholders
  • Excavation, Delivery and Installation
  • Finishing touches & Aftercare Services
  • Referral Program


Our true focus is on people. A top notch end result is just a by-product of that. We are here to deliver service, and we strive to be the best in class. We do this by focusing on our valued clients and their needs. We ensure that we discipline ourselves to always adhere to the highest building standards of the industry. 99% of the time, we exceed them, add more value and we make sure that it is done correctly. 

Aside from actively participating each year in the biggest outdoor living show,  (and this year being a major exhibitor) we are now an offial member of Landscape Ontario. All the top leaders of this industry are here. This is one organization which separates the weekend warrior from the career oriented professional.


 

Referral Program!


This year we would like to introduce a new referral program.


Any referral which materializes into a project, we will provide a $100 kickback!******




*Project must be at least $2500 in value excluding HST
** Referral must be stated to Prime Interlock ahead of scheduled estimate, identifying itself as a referral
​***Kickback is provided to person who provided referral, not the recipient of the project
​​

                                                                                                  Our Vision

Summer in Canada is among the best in the world, and because it's so short, we want to spend as much time as we can outside enjoying it. Literally, we want to live outside as much as possible. 

This is where we come in. We are your easy solution to bringing your ideas to life and in many cases, exceeding your expectations. We can help you design and install incredible outdoor living spaces without breaking the bank. 


                                                                                                Our Philosophy

Our two key pillars have always been Quality Workmanship and Outstanding Customer Service. We base all our dealings, training and business decisions on these two principles.

You can always be guaranteed quality in work and in service.



***A note about BBB*** 
We have never and do not purchase a subscription to the 'Better Business Bureau.' There are a few facts that have influenced our choice.

First: it is a private, for-profit business. It is not a governing body. Any business can sign up with them and pay to display their logo provided they meet a few very basic things. It is incredibly easy to be 'BBB accredited' so therefore, we don't believe this to be a worthy judge of character.

Second: If a complaint is made against your business to them, it is still displayed.

Third: In truth they do not have any power whatever to resolve conflicts. They are able to publish something on their page.  Anybody can make a complaint for any reason.
​​

"Not only did Prime's crew did a fantastic job for our backyard, they are very professional, friendly, and communicated very well prior and during the project. It was a pleasure working having Prime Interlock."

- Eugene Hsu